GRUPO IBERTRANSIT, made up of the companies IBERTRANSIT WORLDWIDE LOGISTICS, SA and IBERLOGISTICA SERVICIOS INTEGRALES SL, will offer PROFESSIONAL AND PERSONALIZED transport and integral logistics services in order to solve and satisfy the needs and demands of our clients, seeking their loyalty within of a relationship of professional and human respect towards clients, suppliers and employees.
GRUPO IBERTRANSIT wants to be a leader and reference as a quality freight forwarder and comprehensive logistics company, betting on professionalism, experience, reliability and flexibility of its services with a close and personal professional treatment allowing its clients to be more efficient and competitive.
In this sense, GRUPO IBERTRANSIT offers its clients:
We are committed to ensuring that shipments reach their destination within the agreed deadlines and in perfect condition. We respect and fulfill our commitments.
Our qualified human team guarantees essential experience and professionalism in a Freight Forwarder company, with personalized treatment to solve any of our clients’ needs.
We not only transport merchandise for our clients, but we take care of the entire complex logistics process from start to finish, taking care of the smallest detail.
The management of GRUPO IBERTRANSIT ensures that the needs and expectations of our customers are identified, that they become requirements and that they are fully met to achieve customer satisfaction, including the legal and regulatory provisions and thus exceeding the expectations created.
There is a firm decision on the part of the management to integrate quality into the company’s strategy and to have techniques and tools to pursue continuous improvement.
We try to convince all those involved in the “spiral of Quality progress” and all those who make up GRUPO IBERTRANSIT, that a Quality System means a more efficient use of business resources: equipment, materials, information, time, etc. ., and therefore means lower costs and higher productivity.
We understand that the Quality System involves all employees of the company in any of their functions. For this reason, great attention is paid to sensitizing all members of the organization.
With the employees, Grupo Ibertransit will promote, monitor and enhance a good work environment and will work to keep them committed to the organization and politics, promoting their training and developing their potential in order to achieve their professional goals. It will ensure compliance with a plan that promotes equal treatment and opportunities in the workplace without distinction of sex or race.
With suppliers, collaborators and agents, Grupo Ibertransit will offer and demand loyalty, professionalism, confidentiality and cooperation to jointly develop procedures and improve our purchasing and management costs, confirming that they always comply with our quality and safety requirements as an important part of our processes. .
Objectives that are aligned with this policy will be specified and that will also identify the requirements, resources and timetables for their achievement.
This policy will be periodically reviewed by the management to adjust to the reality of each moment and will be communicated to all the personnel that make up GRUPO IBERTRANSIT as well as any other party that may be interested in it.
This culture of quality, which must be and will be synonymous with a culture of efficiency and productivity, is a fundamental priority for GRUPO IBERTRANSIT.